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Contacting the District

Addressing Concerns: Who to Call

We want to address your questions and concerns quickly and effectively. Penfield Central School District has developed communication protocols to promote open and direct interactions so that issues and concerns can be worked out quickly and efficiently. The communication protocol starts with the staff member (teacher, coach, or school employee) closest to the situation, as that person will usually have the most information.

At times, additional personnel may be needed to resolve specific situations. Appropriate communication channels for a variety of topics are listed here. The District encourages any and all questions from parents/caregivers and residents regarding school matters.

If your concern has not been addressed after following the steps in the communication protocol, the District Clerk can assist you in contacting the Superintendent and then, if unresolved, the Board of Education.

  • Classroom/Subject Teacher → HS/MS Counselor → Building Principal → Asst. Superintendent for Curriculum & Instruction
     

     

  • Classroom/Subject Teacher→ Building Principal → Assistant Superintendent for Curriculum & Instruction
     

  • Classroom/Subject Teacher → Building Principal → Assistant Superintendent for Curriculum & Instruction
     

  • HS/MS Counseling Office → Building Principal → Assistant Superintendent for Curriculum & Instruction
     

  • Special Education Teacher → Asst. Director for Specialized Programming and Supports → Director of Specialized Programming and Supports → Asst. Superintendent for Educational Services
     

  • Classroom/Subject Teacher → Assistant Principal → Building Principal → Asst. Superintendent for Educational Services
     

  • Classroom/Subject Teacher → Building Principal → Assistant Superintendent for Educational Services → Superintendent
     

  • Building Principal/Athletic Director → Director of Student Services → Assistant Superintendent for Educational Services → Superintendent

  • Club Advisor → Building Principal → District Treasurer → Asst. Superintendent for Business & Finance

  • Coach → Director of Physical Education, Health & Athletics → Assistant Superintendent for Human Resources → Superintendent

  • Classroom Teacher → Student Help Desk → Director of Student Accountability, Data & Technology    

  • Bus Driver → Director of Transportation → Assistant Superintendent for Business & Finance → Superintendent

  • Food Service Director → Building Principal → Assistant Superintendent for Business & Finance    

  • Concerns about Buildings and Grounds

    Buildings & Grounds → Building Principal → Director of Facilities → Assistant Superintendent for Business & Finance    

    Concerns about Building Use

    School: Principal OR Athletics: Athletic Director → Director of Facilities → Assistant Superintendent for Business & Finance    

  • Building Principal → Safety & Security Coordinator → Assistant Superintendent for Business & Finance → Superintendent

  • Building Principal → District Clerk → Superintendent    

  • Building Principal → District Treasurer → Assistant Superintendent for Business & Finance → Superintendent

  • Human Resources Office → Assistant Superintendent for Human Resources → Superintendent    

Contacting District Employees

In order to help protect Penfield Central School District and our staff against cyber attacks, we have removed the vast majority of email addresses and the staff directory from our website.

Connecting via Parent Square or Infinite Campus

Families and caregivers have access to District employees through ParentSquare and Infinite Campus. Parents can use the direct message features to send a message to a staff member.

Emailing Staff Members

Staff members can be contacted via e-mail using the first initial last name@penfield.edu format (i.e. ZSmith@penfield.edu). Contact information for coaches can be obtained through the Athletics Department.

Contact Information for District Leadership

Contact Us Form

Still unsure of who to connect with? Complete this form to contact us with any comments, questions, or concerns.