Student Mental Health Resources
Resources at Your Fingertips
At Penfield Central School District, we believe that mental health and wellbeing are essential to student success—at every age and stage. Whether students are just beginning their school journey or preparing for what comes next, these resources are designed to connect you to trusted information and supports that promote wellbeing, resilience, and healthy coping—both in school and at home.
If you’re looking for help, guidance, or simply a spot to start, you’re in the right place.
District Services
From school-based teams to Districtwide initiatives, Penfield Central School District has a build a strong safety net of support for students.
Each of the District’s six schools has a team of mental health providers that are available to help students as they navigate their mental health and wellness. Visit the Resources Hub on Parent Square to learn about each school’s counseling team and the services and support they offer students.
School personnel are often a front-line resource for children experiencing trauma, illness, death and loss -- both at times of immediate crisis and in subsequent years, as children continue to adapt and mature.
Penfield Central School District has made a commitment to providing needed support for those who have experienced a trauma, illness, or death. In partnership with the Monroe County Office of Mental Health, more than 50 staff members have received extensive training to assist them in responding to the emotional needs of children, teachers, and other school personnel which arise from trauma, violence, illness, grief, and loss. These trained individuals share their time and talent as a member of a School Building or District level Trauma, Illness, and Grief (TIG) Teams.
TIG Teams offer support and resources to help impacted children and staff cope in the school setting. TIG follows a standardized protocol for intervention throughout the District which ensures response equity across all buildings and highlights sensitivity to the family’s wishes in all settings.
In addition, the District has partnered with schools throughout the Greater Rochester area to provide and receive back-up TIG support whenever a response plan exceeds the impacted district’s resources. Relatedly, the District TIG Advisory Team, which coordinates the work of the School Building TIG Teams, has partnered with the Penfield Ecumenical Alliance of Churches and the Town of Penfield to enhance collaborations throughout the community in support of our students, their families and our staff.
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Each of the District’s six schools has a team of mental health providers that are available to help students as they navigate their mental health and wellness. Visit the Resources Hub on Parent Square to learn about each school’s counseling team and the services and support they offer students.
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School personnel are often a front-line resource for children experiencing trauma, illness, death and loss -- both at times of immediate crisis and in subsequent years, as children continue to adapt and mature.
Penfield Central School District has made a commitment to providing needed support for those who have experienced a trauma, illness, or death. In partnership with the Monroe County Office of Mental Health, more than 50 staff members have received extensive training to assist them in responding to the emotional needs of children, teachers, and other school personnel which arise from trauma, violence, illness, grief, and loss. These trained individuals share their time and talent as a member of a School Building or District level Trauma, Illness, and Grief (TIG) Teams.
TIG Teams offer support and resources to help impacted children and staff cope in the school setting. TIG follows a standardized protocol for intervention throughout the District which ensures response equity across all buildings and highlights sensitivity to the family’s wishes in all settings.
In addition, the District has partnered with schools throughout the Greater Rochester area to provide and receive back-up TIG support whenever a response plan exceeds the impacted district’s resources. Relatedly, the District TIG Advisory Team, which coordinates the work of the School Building TIG Teams, has partnered with the Penfield Ecumenical Alliance of Churches and the Town of Penfield to enhance collaborations throughout the community in support of our students, their families and our staff.
Tools & Tips
Big feelings, tough days, and new challenges are part of growing up—but we don’t have to figure them out alone. Whether you’re a student looking for ways to cope or recharge or you’re a family member looking for guidance, these tools and tips can help you navigate everyday experiences like managing stress and anxiety, understanding mood changes, building healthy habits, and more.
- Stress & Anxiety
- Substance Use Prevention & Treatment
- Depression and Mood Disorders
- Healthy Eating Habits
- Health Sleep Habits
Penfield believes in building strong partnerships with parents, especially when students are dealing with issues that impact them, their families, or the community as a whole. We have collected a variety of resources for families, and as always, if you or your child need additional support, please reach out to your school counselor or principal for assistance.
- Stress & Anxiety
- Substance Use Prevention & Treatment
- Depression and Mood Disorders
- Healthy Eating Habits
- Health Sleep Habits
Navigating Difficult Discussions
- Psychology Today – Find a Provider
- Penfield Food Cupboard
- Monroe County Mental Health Department
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- Stress & Anxiety
- Substance Use Prevention & Treatment
- Depression and Mood Disorders
- Healthy Eating Habits
- Health Sleep Habits
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Penfield believes in building strong partnerships with parents, especially when students are dealing with issues that impact them, their families, or the community as a whole. We have collected a variety of resources for families, and as always, if you or your child need additional support, please reach out to your school counselor or principal for assistance.
- Stress & Anxiety
- Substance Use Prevention & Treatment
- Depression and Mood Disorders
- Healthy Eating Habits
- Health Sleep Habits
Navigating Difficult Discussions
-
- Psychology Today – Find a Provider
- Penfield Food Cupboard
- Monroe County Mental Health Department
Experiencing a Crisis?
If you are a student or are concerned about a student experiencing a mental health crisis, there are a number of community-based resources that offer free, confidential, 24/7 support.
Finding Immediate Help
- National Suicide and Crisis Lifeline: call or text 988 or chat on their website
- Crisis Textline (Text “HOME” to 741-741)
- Suicide Prevention Center of NYS
- Rochester Lifeline/Mobile Crisis Team: (585) 275-5151 or 211
- The Trevor Project: Text "START" to 678-678, Call 1-866-488-7386, Chat
The Monroe Mental Health App also provides essential mental and behavioral health information. It features acute and outpatient resources, suicide prevention services, and Narcan information and training. You can also create your own safety plan with actionable steps for harm reduction.
Monroe County Office of Mental Health Resources
Safe School Helpline
The Safe School Helpline is available to anyone wishing to anonymously report a safety or security concern.
This Helpline is monitored 24/7 and is designed to assist in reporting any wrongdoing that could impact students, staff, or schools. Some examples of situations include specific threats, acts of violence, weapons, theft, drug or alcohol use, sexual harassment/abuse, bullying/cyberbullying, or threats of suicide. Reports will be transcribed and forwarded to the appropriate district officials and/or emergency responders for action.
Report a concern:
- Toll free number: 1-800-418-6423, ext. 359 (follow the prompts)
- Text: 614-426-0240 and type “TIPS” to begin the reporting process
- Online: Incident Report
- The Safe School Helpline app is also available for download in the App Store and Google Play.